7 days a week @ Vic Gardens from 9:00 to 5:30
  Customer Satisfaction Guarantee

Our customer satisfaction guarantee is a promise that we will do everything possible to ensure you receive the highest quality service.

Standard 3 months warranty

We provide a standard warranty with every repair that covers from the the date it is picked up. This warranty:

  • Covers parts and labour used in the repair
  • Does not cover parts that were not affected during the repair
  • Does not cover liquid or physical damage after repair

Complaint resolution

As a company whose success is built on the trust of our customers, your happiness is very important to us. If you feel that we have not delivered on our promise, please contact us immediately at sales@mobicare.com.au.

We will respond to all complaints within one working day, and will do our best to resolve any issues you may be facing.

Manufacturer Warranties

Using original parts does not guarantee that the manufacturer will still consider your warranty valid. Each manufacturer has their own rules regarding third party repairs.

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  “I thank you very much for your wonderful service. I arrived at 4.15 and you worked expediently to fix my cracked iphone in 20 min. I was so very impressed and the best turn around ..”
  - Robert
Mobile Phone Repairs  |  Mobile Recycling  |  iPad Repairs  |  iPhone Repairs  |  Microphone or Speaker Failure  |  Water Damaged Phone Repairs  |  Cracked Screen And LCD Failure  |  Phone Unlocking  |  Tablet PC Repairs
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Richmond store: Shop 25A Victoria Gardens Shopping Centre, 620 Victoria Street Richmond 3121, Phone: (03) 9421 4357, Email: sales@vgphones.com.au